My Dad had his Tacoma detailed at this center. The man who we dealt with was very nice and upbeat. When we picked up the car and inspected it I was shocked at the poor job, especially considering they charged 190$.Wax streaks and residual wax were all over the vehicle and "gooped" in the vehicle seems. It looked like they started detailing the plastic lined bed but forgot to polish away the spray in wax. There were splashes of wax all over the front grill. Inside the gas cap cover was not cleaned, classic sign of no attention or care to detail, this is a "detail," right?!? The interior was not even vacuumed under the mats! And the vacuum job in general was poor. I was surprised that the engine was not detailed for that price, but we were told that you have to ask for that, and all for the same price? Some of these deficiencies were noticed by my dad and me after getting the car home. I am leaving this to my Dad to call the center to at least explain how poor their detailing was, so that they have an opportunity to make good on their job, or at least not provide this poor level of service to somebody else. We shall see...
Update!!!! Got a call back from the owner, Derrick, immediately! What a great guy. He made it right, and appreciated our feedback. I updated the stars to 4 for the immediate response and for his genuine response.
We were staying at Shore Hills Campground in Boothbay and our neighbors were getting their motor home washed and wax and so we decided to do ours too. Because we had an appointment in Bath on Friday, we left before Derrick was finished. When we returned home we were so shocked that our coach looked so bad!!! The windows were horrible. Like it had not been washed at all. Called Derrick and he said he would come on Monday to take care of it. We were again out sightseeing and Derrick called to ask if we had seen the coach yet and we explained that we were on an oyster farm tour. He then explained that he was shocked when he saw our coach and investigated his equipment and apparently no soap had been applied. He fixed that issue and redid our coach even putting on some wax. When we got home we were so pleased to see that it looked so nice. We recommend this fine company to take care of your automotive/RV care needs because of Derrick's desire for customer satisfaction.
Nice car wash place
The car wash has a touchless auto system as well as a couple of manual bays. I have been satisfied with each. Detailing services are also offered, and today I picked up my car having been detailed inside and out. I couldn't be more satisfied with the job done. The exterior looks great, and special attention was paid to the nooks and crannies, which ultimately sets this job apart from a do-it-yourself cleaning. Highly recommend.
Coastal Car Wash Detail Center is a US Car Wash based in Boothbay Harbor, Maine. Coastal Car Wash Detail Center is located at 219 Townsend Ave, Boothbay Harbor, ME 04538, USA.
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